http://www.uakron.edu/im/online-newsroom/news_details.dot?newsId=04c167e1-09af-44ea-a365-87927c3de0c0&pageTitle=Top%20Story%20Headline&crumbTitle=Identifying%20the%20arrogant%20boss
07/20/2012
Arrogant bosses can drain the bottom line because they are typically poor performers who cover up their insecurities by disparaging subordinates, leading to organizational dysfunction and employee turnover.
A new measure of arrogance, developed by researchers at The University of Akron and Michigan State University, can help organizations identify arrogant managers before they have a costly and damaging impact.
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Arrogance is characterized by a pattern of behavior that demeans others in an attempt to prove competence and superiority. Silverman says this behavior is correlated with lower intelligence scores and lower self-esteem when compared to managers who are not arrogant.
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Silverman emphasizes that cultivating humility among leaders and promoting a learning-oriented work climate go far in reducing arrogance and increasing productive leadership and employee social interaction.
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