Not in front of the telly: Warning over 'listening' TV

http://www.bbc.co.uk/news/technology-31296188

Feb. 9, 2015

Samsung is warning customers to avoid discussing personal information in front of their smart television set.

The warning applies to TV viewers who control their Samsung Smart TV using its voice activation feature.

Such TV sets 'listen' to every conversation held in front of them and may share any details they hear with Samsung or third parties, it said.

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The warning came to light via a story in online news magazine the Daily Beast which published an excerpt of a section of Samsung's privacy policy for its net-connected Smart TV sets.

The policy explains that the TV set will be listening to people in the same room to try to spot when commands are issued. It goes on to warn: "If your spoken words include personal or other sensitive information, that information will be among the data captured and transmitted to a third party."

Corynne McSherry, an intellectual property lawyer for the Electronic Frontier Foundation (EFF) which campaigns on digital rights issues, told the Daily Beast that the third party was probably the company providing speech-to-text conversion for Samsung.

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Samsung said: "If a consumer consents and uses the voice recognition feature, voice data is provided to a third party during a requested voice command search. At that time, the voice data is sent to a server, which searches for the requested content then returns the desired content to the TV."

It added that it did not retain voice data or sell the audio being captured. Smart-TV owners would always know if voice activation was turned on because a microphone icon would be visible on the screen, it said.

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