http://www.addictinginfo.org/2013/07/26/walmart-losing-to-quirky-florida-based-publix-employee-owned-company-touted-by-forbes-as-wal-mart-slayer/
Author: Nathaniel Downes July 26, 2013
Walmart, its very name brings with it an image of a soulless corporation, a company which abuses its employees down so much that they will rip the company to shreds on their own internal website when asked. A company reliant on government assistance to keep its employees able to even eat. It is a recipe for disaster. And those who follow the teachings of Milton Friedman and other objectivist economists would try and explain that this is absolutely required for a successful company. But don’t tell that to Publix, which now sits as the most profitable grocer in the United States, holding a remarkable 52.8% of the grocery market in highly competitive Florida, against Walmart’s 14.5%.
How does Publix do it? Are they even more soul crushing, seeking to demoralize employees to the point that they are wage slaves, like McDonald’s does? The opposite, Publix is an employee owned corporation. You read that right, employee owned. The company does well, then the employees do well. This gives your average employee of Publix a stake in improving the companies bottom line, thanks to regular dividends. They do this by retaining customers, through excellent customer service. Even Forbes magazine has come to recognize that the Publix business model is a “Walmart Slayer.” And to add to the fears of the Beast of Bentonville, Publix is expanding into new markets, just as other companies are copying the Publix model.
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The tragedy for Walmart is that the very model which Publix is an excellent example of, was once touted by Sam Walton himself. He firmly believed that workers who were invested in the company became more motivated, and motivated employees brought in happy customers. Sam Walton would be spinning in his grave if he were to read what the employees of his company thought of it today.
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