Wednesday, October 30, 2019

How organisations enshrine collective stupidity and employees are rewarded for checking their brains at the office door.


Not just business organizations, also families and schools, our whole culture.

Good article, I suggest reading the whole thing.

https://getpocket.com/explore/item/stupefied?utm_source=pocket-newtab

Aeon | André Spicer

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Smart young things joining the workforce soon discover that, although they have been selected for their intelligence, they are not expected to use it. They will be assigned routine tasks that they will consider stupid. If they happen to make the mistake of actually using their intelligence, they will be met with pained groans from colleagues and polite warnings from their bosses. After a few years of experience, they will find that the people who get ahead are the stellar practitioners of corporate mindlessness.

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Sometimes, following industry best practice can result in worse outcomes. An example of this is companies giving ever-higher pay to their chief executive officers. One analysis found that US companies would pay above-average salaries for top new appointments in the hope of attracting above-average candidates. But, ultimately, the high pay had no impact on a firm’s performance. All it did was ratchet up the amount that companies across the economy were willing to spend on senior executives.

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However, there are times when it’s impossible to hide the rotten fruits of the collective stupidity. This is what happened at Nokia. Between 2007 and 2013, managers at the telecommunications firm were encouraged to be relentlessly positive. One middle-manager described how ‘if you were too negative, it would be your head on the block’. As a result, employees wanted to give senior managers only ‘good news’ but ‘not a reality check’. Naysayers found their divisions starved of resources, while upbeat corporate yes-men were given ever more responsibility. When there was a genuine problem with Nokia’s new smartphones, developed to compete with Apple’s iPhone, few dared to speak up. This meant that senior management took more than a year to realise they were on a losing streak. By that time, Apple and Samsung were well on their way to dominating the smartphone market.

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In a world where stupidity dominates, looking good is more important than being right.

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