The CARS Method for Resolving High-Conflict Situations

I suggest reading the whole article at the following link.

http://www.biffresponse.com/blog/the-cars-method-for-resolving-high-conflict-situations/

Posted on April 29, 2015 by Trissan Dicomes, BIFF Response Coordinator

The CARS Method was developed specifically to address four big areas of difficulty in high-conflict situations, which often involve one or more people with high-conflict personalities (HCPs). But this method can be used with anyone – anywhere. The CARS Method is designed to help you organize your responses to calm down upset people, to redirect their energies and to focus them on positive future choices and consequences. This article is a brief excerpt from our award-winning book It’s All Your Fault at Work.

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