The Surprising Benefits of Sarcasm

I'm sure much depends on the tone in which sarcasm is given.

http://www.scientificamerican.com/article/the-surprising-benefits-of-sarcasm/

By Francesca Gino | November 17, 2015

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communication experts and marriage counselors alike typically advise us to stay away from this particular form of expression. The reason is simple: sarcasm expresses the poisonous sting of contempt, hurting others and harming relationships. As a form of communication, sarcasm takes on the debt of conflict.

And yet, our research suggests, there may also be some unexpected benefits from sarcasm: greater creativity. The use of sarcasm, in fact, promotes creativity for those on both the giving and receiving end of sarcastic exchanges. Instead of avoiding sarcasm completely in the office, the research suggests sarcasm, used with care and in moderation, can be effectively used and trigger some creative sparks.

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Other research has show that sarcasm can be easily misinterpreted, particularly when communicated electronically. In one study, 30 pairs of university students were given a list of statements to communicate, half of which were sarcastic and half of which were serious. Some students communicated their messages via e-mail and others via voice recordings. Participants who received the voice messages accurately gleaned the sarcasm (or lack thereof) 73 percent of the time, but those who received the statements via e-mail did so only 56 percent of the time, hardly better than chance. By comparison, the e-mailers had anticipated that 78 percent of participants would pick up on the sarcasm inherent in their sarcastic statements. That is, they badly overestimated their ability to communicate the tenor of their sarcastic statements via e-mail. What’s more, the recipients of the sarcastic e-mails were also decidedly overconfident. They guessed they would correctly interpret the tone of the e-mails they received about 90 percent of the time. They were considerably less overconfident about their ability to interpret voice messages.

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In recent research, my colleagues and I discovered an upside to this otherwise gloomy picture of sarcasm. In one study, we assigned some participants to engage in either simulated sarcastic, sincere, or neutral dialogues by choosing from pre-written responses on a sheet of paper.

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Not surprisingly, the participants exposed to sarcasm reported more interpersonal conflict than those in other groups. More interestingly, those who engaged in a sarcastic conversation fared better on creativity tasks. The processes involved in initiating and delivering a sarcastic comment improved the creativity and cognitive functioning of both the commenter and the recipient. This creativity effect only emerged when recipients picked up on the sarcasm behind the expresser’s message rather than taking mean comments at face value.

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Sarcasm can be interpreted negatively, and thus cause relationship costs. So, how do we harness its creative benefits without creating the type of conflict that can damage a relationship? It comes down to trust. Our studies show that, given the same content and tone, sarcasm expressed toward or received from someone we trust is less conflict provoking than sarcasm expressed toward or received from someone we distrust. Of course, if we were to vary the tone and content, it would make a difference too – given an extremely harsh tone and critical content, even trust might not be enough.

Given the risks and benefits of sarcasm, your best bet is to keep salty remarks limited to conversations with those you know well, lest you offend others—even as you potentially help them think more creatively.