NEW STUDY REVEALS THAT MANY PEOPLE ARE OBLIVIOUS TO HOW THEY COME ACROSS TO COUNTERPARTS AND COLLEAGUES

https://www8.gsb.columbia.edu/news/node/3004#.U7N31ZRdWQB

June 30, 2014
Columbia Business School

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Based in part on research previously conducted by Ames and former Columbia Business School Professor Frank Flynn, the new study is called, “Pushing in the Dark: Causes and Consequences of Limited Self-Awareness for Interpersonal Assertiveness” and will be published in Personality and Social Psychology Bulletin this month. In short, the research shows that many people seen by others as under–assertive or over–assertive think they’re appropriately assertive. The study also reveals that people seen as getting assertiveness right often mistakenly think they’ve gotten it wrong.

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